Refund policy
Customer Rights & Cancellation
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As per EU consumer rights, digital products that have been delivered cannot be canceled or refunded once download or access has been granted.
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This is consistent with EU regulations concerning personalized and downloadable digital content which excludes such products from the standard 14-day withdrawal period78.
Contact Information for Support
Should you have any questions or issues regarding your order or delivery, please contact us at:
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Email: support@mytravelbots.com
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Customer service hours: Monday to Friday, 10:00–15:00 CET